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Replacing a Lost, Damaged, Expiring or Expired Permanent Resident Card (Green Card)

What should you do if your green card is lost, damaged, expiring, or has expired?

  1. Complete Form I-90 Application to Replace Permanent Resident Card:
    • Download the form from the USCIS website or call the toll-free forms request line at (800) 870-3676 to request that the form be mailed to you. The form may also be completed and submitted electronically through the e-filing system at www.uscis.gov/e-filing.
  2. Include the Filing Fee:
    • The application fee is $290 and the biometrics fee is $80, meaning that the total filing fee is $370*. If the card was issued before the applicant's 14th birthday and the applicant is applying because of an expiring or expired card, pay only the $80 biometric fee.

      *Fees listed as of April 20, 2009. Please check USCIS Immigration Forms website for updated fees.
    • If the applicant is mailing the application, ensure that the check or money order is made payable to "Department of Homeland Security." If submitting the form electronically, payment must be made with a credit or debit card.
  3. Mailing the Application:

    • Send the application and supporting documentation by Certified Mail, Return Receipt Requested, to:

      USCIS
      P.O. Box 21262
      Phoenix, AZ 85036
    • For non-U.S. Postal Service (USPS) deliveries (e.g., Federal Express, UPS or DHL), mail to:

      USCIS
      Attention: I-90
      1820 Skyharbor, Circle S Floor1
      Phoenix, AZ 85034
  4. Supporting Documents:

    If replacing an Expired, Expiring, Lost, or Mutilated Permanent Resident Card (Green Card) you should take the original additonal documents to your biometric appointment(and also mail a copy):
    • The original expiring or expired card. If the card was lost stolen or damaged, and you do not have a copy, you must take a government issued identification such as driver's license, state issued picture ID card, passport or any other document containing your name and date of birth.
    • You do not need to submit photographs with your application. USCIS will notify of the time and location where you must go for the biometrics.
    If replacing a Permanent Resident Card (Green Card) because your biographic information changed you MUST take one of these original documents to your biometric appointment(and also mail a copy):
    • The original copy of a court order making the legal change.
    • The marriage certificate reflecting the new name.
    • To replace a card because of a change in any other biographic data, bring copies of documentation to prove that the new data is correct.

Correcting a Permanent Resident Card (Green Card)

  1. Complete Form I-90 Application to Replace Permanent Resident Card
    • If the error was the fault of USCIS, the individual does NOT have to pay the filing fee. If the error was the individual’s fault, he/she DOES need to pay the fee.
    • Please be advised: If the error was the fault of USCIS, then on the I-90 form itself, under Part 2, Question 2, the applicant should mark answer “d” as the reason for filing. Then, the applicant should attach the incorrect permanent resident card (green card) to the I-90 and, if possible, a photocopy of the original application the applicant submitted which had the correct information on it (as proof that the original documentation was correct).
  2. Mail the Application Certified Mail, Return Receipt Requested
    • Mail this form to the service center that originally issued the card, not to Los Angeles.

Correcting a Naturalization Certificate or Certificate of Citizenship

  1. Complete Form N-565 Application for Replacement Naturalization/Citizenship Document
    • Download the form from the USCIS website or call the toll-free forms request line at (800) 870-3676 to request that the form be mailed to you.
  2. Attach the incorrect document. If applying because of a name change, submit the original certificate and a copy of the marriage certificate or court order showing the name change.
  3. If a clerical error was made, no fee is required.  If the error was the applicant’s fault, or the applicant has legally changed his/her name, the fee of $380 must be paid*.
  4. Mail the Application Certified Mail, Return Receipt Requested
    • New York, New Jersey, and Conneticut residents must mail the completed form and documents to:

      DHS/USCIS
      Texas Service Center
      P.O. Box 851182
      Mesquite, Texas 75185-1882

    • Others should see instructions on the Form N-565.

Lost, Stolen, Destroyed, or Mutilated (Damaged) Naturalization Certificate or Certificate of Citizenship

  1. Complete Form N-565 Application for Replacement Naturalization/Citizenship Document
    • Download the form from the USCIS website or call the toll-free forms request line at (800) 870-3676 to request that the form be mailed to you.
    • If the certificate is mutilated, check answer “b” in Part 2, Question 2. For lost, stolen or destroyed certificates, check answer “a” in Part 2, Question 2.
    • Under Part 2, Question 2 Basis for Application, explain the reason why the certificate was lost, stolen or destroyed.
  2. If replacing a mutilated document, the original certificate must be submitted.
  3. Include two Passport photos, be sure to print name and A number on the back in pencil.
  4. Include a check or money order for $380 payable to the U.S. Department of Homeland Security*.
  5. Mail the Application Certified Mail, Return Receipt Requested
    • New York, New Jersey, and Conneticut residents must mail the completed form and documents to:

      DHS/USCIS
      Texas Service Center
      P.O. Box 851182
      Mesquite, Texas 75185-1882

    • Others should see instructions on the Form N-565.
*Fees listed as of April 20, 2009. Check the USCIS Immigration Forms website for updated fees.